Complaint Investigation Report

LPA interviewed four clients and three out of four clients denied the allegation. Clients reported they never saw any inappropriately touching between clients at the day program. LPA interviewed the staff and denied the allegation and reported they always have staff supervised clients in the room and no clients would ever leave alone in the room by themselves. The staff also reminded clients not to hold hands or hugging even they are boy friend or girl friend as the program is a work place for them. In addition, based on the documents reviewed, C1 was reported the incident was happened on 1/26/2024 and LPA revealed the attendance sheet for C2 and confirmed with the program director that C2 was absent from the day program on 01/26/24. The program director also stated C1 had history of fabrication and making stories due to the behavior of C1.

Based on the interviews conducted with clients and staff and documents reviewed, Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview held and a copy of the report was provided to the program director Jessica Montesinos.