Complaint Investigation Report

The investigation consisted of the following: Regarding allegation: “Staff member inappropriately handled residents in care.” It is alleged that a staff put clients in a headlock and gave them a noogie on top of their heads, sat on them, and wrestled them on the floor. Interview conducted with the Licensee revealed that she was unaware of the incident until it was reported during the review meeting with SGPRC. Licensee questioned and suspended S2 after admitting the incident to be true. S1 confirmed the allegation and stated that she witnessed the incident happened twice. S1 indicated that she tried to intervene and told S2 to stop. S2 confirmed the allegation and stated that the incident happened twice but could not remember the exact dates. S2 stated that she was horseplaying with the clients with the intention of keeping them happy. S2 also indicated that no one sustained injury during the incidents. S3 stated that he did not witness the alleged incident. C1-C3 confirmed the allegation and stated that no one got hurt. C4 stated that she did not participate while the others were playing around. Interview conducted with W1 indicated that SGPRC is aware of the incident and being reviewed at this time.

Based on interviews and information obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED .

Deficiency cited on the attached LIC 9099D.

An exit interview was conducted, and a copy of this report was provided to the Licensee, Jennifer Oglesby along with the Appeals Rights.