Senior Care Records.

Complaint Investigation Report

People's Care Cameron, Covina12/19/2023Licence 198602123

Census2
Date signed12/19/2023 11:21:31 AM
Name of licensing program analystMary G Flores
Name of licensing program managerTony Vasallo
The inspector’s account

Interviews with staff revealed staff do not threaten the clients while in care. Administrator explained the following, there have been inappropriate behaviors observed from the client towards the female staff, after those behaviors were observed, the administrator spoke to the client. During that conversation on a calm setting client was made aware that if the inappropriate behaviors were to continue the staff will have to report the behaviors to the police due to the nature of the behaviors. Administrator or other staff did not threaten client during a behavior or to stop client from the behavior happening. Instead had a discussion after client was calm to make client aware that the behaviors are reportable to the police. Documents review revealed client has a history of inappropriate behaviors. Although an incident report was not created for the behaviors, those were recorded on the therap notes.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Exit interview was conducted with Margie Kimble and a copy of this report was provided via email due to technical issues.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction