Complaint Investigation Report
The investigation revealed the following: LPA attempted to interview clients, all four (4) clients interviewed could not corroborate the allegation. All four (4) staff interviewed denied the allegation. Regarding staff training, staff interviews revealed facility provided proper training to new staff upon employment and the annual in- service training to the current staff. File review revealed that staff had received in service training at least 12 hours/year and new hired had to complete the required training upon hiring day. Regarding staff to provide supervision, as reviewed staff’s work schedules and cross checked them with staff’s timecards, facility had at least two (2) staff per each shift for client census of four (4). Only the time from 9am to 2pm during the weekday would be one (1) staff because clients were attending their day programs. Therefore, facility had provided staff with proper training to provide care to clients and staff had provided proper supervision to clients while in care.
In regard to allegation of “facility canned food is expired,” it was alleged that facility had expired canned food in their food supply. The investigation revealed the following: LPA attempted to interview clients, all four (4) clients interviewed could not corroborate the allegation. All four (4) staff interviewed denied the allegation. Staff interviews revealed staff would check the expiration day before using the canned food and throw away all expired canned food if found. LPA toured the kitchen and checked all canned food. No expired canned food was found. Therefore, facility did not have expired canned food.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegations is UNSUBSTANTIATED.
No deficiencies are being cited according to California Code of Regulations, Title 22, Division 6, Chapter 8.
An exit interview was conducted with Omar, assisted administrator. A hard copy of this report was provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction