Complaint Investigation Report

and information gathered Administrator revealed that Client C1 has been with him for 28 years and it has gone smoothly with nothing wrong.

Stated that staff are all trained in tooth brushing assistance and that Client C1's medication is a big contributor to. tooth loss and tooth decay.

Interview with Staff S1 and S2 who both stated that every morning before showering and also during the PM shift tooth brushing is done. Both stated that his teeth is always cleaned.

Interview with Client C3 who stated that his teeth are brushed everyday and this morning they did it.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

In regards to the allegation Staff did not meet client's grooming needs based on interviews conducted and information gathered the Administrator stated that they will shave Client C1 every other day and can't everyday because of irritation.

LPA attempting to interview Client C1 observed him to be clean shaven.

Interview with Staff S1 and Staff S2 stated that shaving is always done and if they notice beard stubble they will shave them. Said before Day Program they check to make sure his appearance is all in order.

Said they shave Client C1 every other day.

Interview with Client C3 who stated he was shaved this morning and they do it for all the clients.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

In regards to the allegation Staff did not ensure client was appropriately dressed, based on interviews conducted and information gathered the Administrator stated that Client C1 has a very thin backside and that is why his pants are falling. Said they have 2 belts in the drawer for him.

LPA observed Client C1 pulling up his pants and confirms the Administrator statement above.

Interview with Staff S1 and S2 who stated that Client C1 has no backside and he has pants with strings to tighten it. If jeans has to wear a belt. Also stated that he sometimes will take his belt off.

Interview with Client C3 who stated that in his room they help with his clothes. Said they help Client C1 also get dressed everyday.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.