Complaint Investigation Report

Allegation: Facility staff yells at clients . Client interviews revealed that staff do not yell at clients. Interviewed clients indicated that staff have not yell at them nor have they witnessed staff yelling at other clients. Interviewed clients indicated they do not have any concerns. Staff interviews revealed that staff do not yell at clients. Interviewed staff indicated they have not witnessed any staff yelling at clients. Interviewed staff indicated they are trained in mandated reporting and zero tolerance policies. Interviewed staff indicated they have not received any complaints pertaining to this matter. Staff interviews also revealed that C-1 has a history of fabricating stories. Interviews do not corroborate this allegation.

Based on record review and interviews conducted the findings indicate, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview conducted, appeal rights and a copy of this report was provided to Evelyn Duromola/S-1.