Senior Care Records.

Complaint Investigation Report

Dignity Home Center INC, Covina01/17/2025Licence 198603658

Census6
Date signed01/17/2025 04:11:14 PM
The inspector’s account

In regards to the allegation: Staff did not prevent a substance from being placed in resident's personal item. It was alleged that someone in the group home put roach powder in client's face mask. It was also alleged that roach powder was put around the group home

LPAs interviewed Administrator and staff and they denied the allegations and stated that C1 has a history of fabricating stories. Interviewed QA also confirmed that C1 has a history of fabricating stories. At the time of reviewing C1s file, LPAs observed that C1 receives behavioral services where the behavior of false statements and habitual lying are being tracked. Per Administrator and staff interviews, C1s story fabrication is being monitored and documented. During the interview with C1 they did not indicate anything regarding staff putting roach powder in C1s mask. C1 just indicated they had back pain and went to the emergency room due to the pain and was discharged the same day. Per C1s file review, LPAs observed that C1 often makes false statements. Interviewed C3, stated they did not hear anything about this matter.

Interviews and documentation reviewed do not corroborate this allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED

Exit interview conducted with Administrator and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction