Senior Care Records.

Complaint Investigation Report

Atria Covina, Covina11/17/2021Licence 191592479

Census50
Date signed11/17/2021 02:08:50 PM
Name of licensing program analystTony Vasallo
Name of licensing program managerWei Siew Ho
The inspector’s account

R1 was not transported to the hospital due to not having any injuries and was not in distress. Facility reported the incident to R1's family and Community Care Licensing. Facility also scheduled an appointment with R1's physician for an evaluation.

R1 was interviewed and R1 could not provide any details of the alleged incident and indicated that maybe it didn't happen. R1 indicated that he/she didn't have any injuries and indicated he/she feels safe in the facility. Other residents interviewed indicated the facility is safe and no one has mentioned being mistreated. Staff were interviewed including the two staff working the night of the alleged incident. Staff #1 (S1) confirmed R1 called S1 to his/her room at approximately 1:00 am to report water on the bathroom floor. S1 indicated that R1 was "normal" and not in distress. S1 cleaned the area and exited the room. Interview conducted with urgent care nurse revealed R1 was examined on 10/22/21. R1 did not have any injuries that would suggest sexual assault. Facility was toured and there were no cameras seen inside the facility. There were no witnesses or documentation to confirm the alleged incident occurred.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview held and a copy of the report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction