Complaint Investigation Report

Regarding the allegation “Missing medication” During todays visit LPA Coronel reviewed clients C1, C2 and C3’s medication supply for the month of February 2022 by comparing the medications versus the medication list based from the Medication Administration Record provided by the pharmacy, LPA observed that all medications listed are present. Residents C1, C2 and C3 did not have issues regarding missing medications. Regarding the allegation “Missing medication” Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Regarding the allegation “Staff selling items to residents in care” During todays visit LPA observed at least 6 packs of cigarettes and at least 12 cans of soda stored in one of the facilities refrigerators. The administrator stated that he provides around 30 dollars for staff to buy cigarettes and sodas and sell them to residents at cost. The administrator stated that “Due to the pandemic, I would rather the clients buy cigarettes here than have them risk getting exposed by buying them at the store.” Regarding the allegation “Staff selling items to residents in care” Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Regarding the allegation: “Staff take residents meals” During todays visit 1 out of 2 staff denied taking the facility’s meals or food supply home for personal use. 1 out of 2 staff is unavailable for interview. 6 out of 6 clients interviewed denied witnessing staff bringing home the facility’s meals or food supply. Regarding the allegation: “Staff take residents meals” Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

An exit interview was conducted, and a copy of this report was provided to administrator.