Complaint Investigation Report

Investigation revealed the following: Regarding allegation, Staff illegally evicted resident , it is alleged that facility administrator texted R1's FM and stated that due to R1's history of eloping, R1 could not return to the facility. R1 has not been served an eviction notice. Interview conducted with facility administrator revealed that administrator did notify R1FM that R1 could not return to the facility due to aggressive behavior towards staff and also their continuous attempts to leave the facility unassisted. Administrator also stated that they told hospital staff that they could not take R1 back. Interview with R1 FM revealed that they received a text message from administrator informing them that R1 could not return to the facility due to incidents that they are aware of involving R1. LPA reviewed R1's progress note dated 1/26/23 which stated that R1 could not be taken back due to physical and verbal abuse. LPA also reviewed a text message sent from facility administrator to R1FM indicating that they could not take R1 back due to for previous incidents. LPA reviewed R1's file and did not observe an eviction notice.

Based on interviews conducted with facility staff, R1FM and review of records, the preponderance of evidence standard has been met, therefore the above stated allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22, Division 6, Chapter 8, are being cited on attached LIC9099D.

Exit interview was conducted with Facility Staff Elvira Cortez.. A copy of the report and appeal rights were