Complaint Investigation Report

During today's visit the facility was toured and the Accusation dated 4/8/22 was seen posted in a frame at the entrance of the facility. Administrator was interviewed and confirmed the Ombudsman and the residents' responsible parties have not been notified in writing about the Accusation as required by law. Administrator indicated the Licensee's attorney is drafting a letter that will be sent to all required parties soon.

Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the allegation is found to be substantiated. Health and Safety Code Title 22, Division 6 and Article 3 are being cited on the attached LIC 9099D.

Exit interview held. A copy of the report, appeal rights and civil penalty form were provided to Administrator.