Complaint Investigation Report

Interviews with 6 out of 6 residents revealed, they are feeling safe and secure living at the facility and have not witnessed any assaultive behavior from other residents.

Interviews with 5 out of 5 staff revealed, the staff treats residents in care with respect and kindness. Except for the incident in year 2023, no other assaultive behavior has been witnessed by the staff .

On 03/28/2023 a resident #1 (R1) was assaulted by resident #2 (R2) and did not sustain any injury. Staff were present and separated R1 and R2. There is no evidence to support that staff are not providing a safe environment for residents in care.

Based upon records review and interviews conducted, the findings indicate that, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Two deficiencies were noted today, failure by facility to provide death report within 7 days of the occurrence for each resident.

Exit interview conducted with Lea Loaiza, Administrator. A copy of the licensing report was provided at time of visit.