Complaint Investigation Report

Regarding the allegation that facility staff locked facility front door from the inside, Administrator stated that was true. She stated that there was a former resident who would wander, and they kept the door locked, to prevent that resident from leaving the facility. She stated that facility staff have the key to unlock the front door. LPA observed the door was locked, and observed that it could only be opened with a key that staff had. Regarding the allegation that facility staff placed a lock on the kitchen door, Administrator stated that was true. She said that former resident and resident #1 have a habit of going into the kitchen and contaminating the food, by drinking directly out of the milk container, and touching all of the food. She said the facility began to lock the kitchen door(s) in order to prevent the residents from contaminating the food, and from over eating.

Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED . Deficiencies are being cited according to California Code of Regulations, Title 22 and Health and Safety Code.

An exit interview was conducted with Ms. Miclat. A copy of the report and appeal rights were provided.