Home Care Organization Evaluation Report

Home Care Services Bureau Enforcement Analyst (EA) Ryan Chan arrived at the business office of Comfort Keepers #237 on 11/18/25 for a biennial inspection, EA met with Charlie Lopez - Care Manager and Lorena Bernardelli - Recruiter. The proper posting of business hours and license was observed. The proof of insurance records were reviewed. EA was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review EA discussed the findings of the inspection with Ms. Lopez and Ms. Bernardelli and informed them that no discrepancies were found.

EA Chan concluded the visit with an exit interview and provided a copy of this report to Ms. Lopez.