Complaint Investigation Report

Resident interviews revealed that staff did not threaten residents for eviction. All seven (7) staff interviewed could not corroborate the allegation. Staff interviews revealed that staff did not threaten resident. File review revealed staff had policy that staff was not allowed to threaten residents. LPA reviewed resident’s letter dated 09/22/23 which resident claimed that letter was threatening to evict resident. The letter stated resident had violated facility policy about disclosing resident privacy in articles and published those in the newspaper without having residents' consent. Administrator attempted to stop resident from publishing articles of other residents without getting their permissions. The consequences of violating residents rights could be eviction per facility policy and resident's agreements. Therefore, staff did not threaten resident with eviction.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted with the Administrator. A hard copy of the report and appeal rights were provided.