Complaint Investigation Report

The investigation revealed the following:

Allegation: Staff did not safeguard resident's personal items

It is alleged that when R1’s personal items were picked up (as resident was relocated to another facility) most of R1’s clothing was missing. LPA interviewed 4 staff and 4 out of 4 staff stated they did not complete a inventory sheet upon discharge. S2 and S3 stated all items were boxed and sent with resident to new placement upon discharge and no items were left behind. LPA reviewed admission agreement and per admission agreement a personal property inventory is established upon admission and a receipt is to be signed upon discharge. LPA reviewed R1s file and there was no record of the inventory list nor the inventory receipt.

There were no resident interviews done during visit as facility is closing and all residents have been transferred to different facilities, additionally, R1 was not available for interview.

Based on LPAs observations, interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D. Exit interview held, and a copy of this report and appeal rights were provided.