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Complaint Investigation Report

Above and Beyond Adult Residential Facility, Claremont06/29/2024Licence 198603489

Census3
Date signed06/29/2024 10:15:26 AM
Name of licensing program analystKimberly Ramirez
Name of licensing program managerTony Vasallo
The inspector’s account

The investigation revealed the following. Regarding Allegations: Staff spat on client- It is alleged that unknown staff spat on client. Four (4) out of the four (4) staff interviewed deny this allegation. One (1) out of the two (2) clients interviewed deny this allegation. Due to two (2) out of the four (4) clients being limited-verbal and having limited cognitive abilities, LPA Ramirez was unable to conduct interview with two (2) out of the four (4) clients. Facility does not have video surveillance in common areas of the facility. Interview with C1 revealed C1 could not recall the date when staff allegedly spat on C1. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

Staff spat in resident’s food- It is alleged staff spat in C1’s food for a month or so. Four (4) out of the four (4) staff interviewed deny this allegation. One (1) out of the two (2) clients interviewed deny this allegation. Due to two (2) out of the four (4) clients being limited verbal and having limited cognitive abilities, LPA Ramirez was unable to conduct interview with two (2) out of the four (4) clients. Facility does not have video surveillance in common areas of the facility. Interview with C1 revealed C1 could not recall the date when staff allegedly spat in C1’s food. Although C1 allegedly confirmed to hearing staff spit in their food, C1 did not visually see staff spit in their food. During records review, LPA Ramirez did not observe any record any clients at the facility received medical attention due to a food borne illness or food related incident, in the last three (3) months. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .

No deficiencies were cited during this investigation. Exit interview was conducted and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction