Complaint Investigation Report

191221435-6-24-2022-31-AS-NGID-CG8P47-20220711105836

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/21/2022 and conducted by Evaluator Wendell Smith

COMPLAINT CONTROL NUMBER: 31-AS-20220621165644

Resident's blood is being drawn without permission.

Licensing Program Analyst (LPA) Wendell Smith conducted an unannounced complaint visit to investigate the allegation above. LPA met with the administrator Lilit Mnatsaykanyan and explained the reason for this visit.

LPA conducted a physical plant walk through to ensure no immediate health and safety issues were present. No health and safety issues were noted during this visit.

It is alleged that resident #1 (R1) is having their blood drawn without their permission. LPA conducted an interview with the administrator and facility staff from approximately 10:30-11am regarding this allegation. LPA interviewed R1 regarding this allegation from 11:30-12pm. LPA also reviewed facility documents and obtained copies of those documents from 12-12:15pm. Information from interviews reveal that there is no issue with R1's blood being drawn without their permission. R1 stated they have no issues with the facility and the issues they have are unrelated to the care they are receiving at the facility. Based on the information obtained through interviews and documentation reviewed this allegation is deemed Unsubstantiated at this time.