Complaint Investigation Report

greater than a stage 2 while residing at the facility. Based on the information obtained through interviews and record review, there wasn’t enough evidence to prove that R1 sustained multiple pressure injuries while in care. Therefore, the investigation is deemed Unsubstantiated at this time.

Resident has fallen multiple times while in care:

In regards to the allegation, it’s reported that R1 has had repeated falls at the facility while in care. Although R1 requires the use of a wheelchair, mobility aid and escort service, a review of R1’s physician’s report, personal service plan and assessment summary does not indicate that R1 has a history of falling. Furthermore, interview with staff also does not corroborate resident falling multiple times while in care. Based on the information obtained, there wasn’t enough evidence to prove R1 had fallen multiple times while in care. Therefore, the allegation is deemed Unsubstantiated at this time.