Complaint Investigation Report

It was alleged that Licensee failed to meet Resident #1 (R1)'s needs. To investigate this allegation on 4/19/2021 at 2:21pm, staff interviews were initiated. Staff interviews revealed that they were not aware if R1 had fallen from the bed. On 4/19/2021 between 2:40pm and 2:50pm, LPA attempted to interview R1, but was unable to because they were asleep. On 10/25/2022 between 3:30pm and 4:00pm, LPA reviewed a copy of the Emergency Medical Services report and it stated that L.A. Fire Department found R1 on the ground being assisted by R2 to use the bathroom.

Based on interviews and records review, there is sufficient information to support this allegation. Therefore, this allegation is SUBSTANTIATED at this time.

Exit interview conducted, deficiencies cited, and a copy of the report was issued.