Complaint Investigation Report

Regarding the allegation of lack of supervision, it was alleged staff took 3 to 4 minutes to remove R1 from R2’s room. To investigate the allegation, LPA interviewed staff and residents during an initial complaint investigation on 12/30/21. Based on interviews, 2 staff responded when R2 yelled for help. One staff stayed with R2 while the other staff member removed R1 from the room. Based on the information obtained, the allegation of lack of supervision is deemed unsubstantiated.

LPA conducted exit interview and issued report.