Home Care Organization Evaluation Report

On May 1, 2024, Associate Governmental Program Analysts (AGPA) Joshua Rarela and Adrian Mangina with Home Care Services Bureau arrived at the Home Care Organization (HCO) listed above. Upon arrival, the AGPAs identified themselves and was greeted by the HCO representative named above.

The HCO license was posted, but there was no posting on the hours of operation. The AGPAs were then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review, the AGPAs discussed the findings of the inspection with the licensee. The licensee posted the HCO business hours during the inspection.

The AGPAs informed the licensee of the deficiency found and explained it would be noted on the HCS809D. In addition, the licensee was provided a copy of the LIC 9058 (Applicant/Licensee Rights) form.