Complaint Investigation Report

Investigation revealed the following: in regards to the allegation “Unlawful Eviction”. It was alleged that R1 received 30-day notice and feels R1 is being retaliated against due to complaining about the facility.

Interviewed Interim Executive Director stated that Resident 1 (R1) was served an eviction notice due to multiple incidents over the years involving disrespectful behavior toward staff and other residents. Interviewed current Executive Director stated that they joined the Facility on 10/3/25 and was made aware that R1 had been served an Eviction Notice due to behavioral concerns and the concerns had reached a level that the previous leadership felt R1 needed to be removed from the community. However, the Executive Director stated they have developed a positive relationship with R1 and consider R1’s behavior to be manageable. They further indicated that through communication and ongoing relationship-building, the concerns have improved, and the eviction notice was rescinded on 12/01/2025. Interviewed S1 stated they were aware of process of R1’s eviction but new Executive Director established a rapport with R1 and believed he effectively manage R1’s behaviors. Interviewed S2 stated in the past, sometimes R1 could make a comment to the staff and residents, which made them feel uncomfortable. However, under new management, R1 significantly improved and there were no major recent issues. Interviewed S3 stated that R1 is nice, and they didn’t see any behavior from R1 that would make them or others uncomfortable. LPA interviewed 11 residents. R1 denied making negative or disrespectful comments and stated that the incidents listed in the eviction notice were either exaggerated or did not occur. R1 also expressed that the eviction notice may have been issued in response to their raising concerns to administration, such as ensuring doors are locked after hours and maintaining comfortable facility temperatures. (5) out of (10) Interviewed residents stated that they don’t know R1. (5) out of (10) residents stated that they don’t have any issues with R1. Review of the Eviction notice dated 06/25/2025 indicated R1 was served Eviction notice for noncompliance with community policies and house rules regarding disruptive or abusive behavior.