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Complaint Investigation Report

Ambitions - Hedda Street, Cerritos02/23/2023Licence 198602113

Census3
Date signed02/24/2023 10:48:00 AM
Name of licensing program analystAngelica Rea
Name of licensing program managerLisa Hicks
The inspector’s account

Staff #2 stated that she worked with Staff #1 on one occasion and Staff #1 refused to assist with the resident(s). Staff #2 stated that she provided a written statement to Administrator which detailed her experience working with Staff #1. LPA was unable to interview Staff #1. Client #1 and Client #2 are non-verbal, therefore LPA was unable to interview them.

Based on LPA's observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D.

An immediate Civil Penalty will be assessed in the amount of $500.

Exit interview conducted with Administrator. Copy of report, and Appeal Rights provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction