Complaint Investigation Report

The following documents were provided to LPA Nina Galarza on 1/13/2022; staff roster, client roster, admission agreement for C1-C3, needs and services plan for C1-C3, weekly grocery list and food menu.

The investigation revealed of the following: Allegation #1: " Facility does not have adequate food on hand." On 1/13/2022 LPA toured kitchen and food supply with Administrator. During the tour, LPA observed 2 days perishable and 7 day non-perishable food for all clients. On 1/13/2022 LPA interviewed Administrator and S1. (2) out of (2) staff denied allegation and stated that clients are always given meals and snacks.

The investigation revealed of the following: Allegation #2 "Food served to clients is not of the quantity to meet their needs." On 1/13/2022 LPA interviewed Administrator and S1. (2) out of (2) staff denied the allegation and stated that a Nutritionist plans all meals for clients. (2) out of (2) staff stated clients are regularly given snacks throughout the day in between meals. On 1/13/2022 LPA observed lunch service. During lunch service, LPA observed clients are given food recommended by Nutritionist.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted, a copy of this report and appeal rights given to Baltazar Cornejo