Home Care Organization Evaluation Report

Home Care Services Bureau Enforcement Analyst (EA) Ryan Chan arrived at the business office of Lucky Charm Home Care Services on 6/20/25 for a post licensing inspection. EA met with licensee Avelina Villegas. The proper posting of business hours and license was observed. The proof of insurance's record was reviewed. EA was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review EA discussed the findings of the inspection with the licensee. EA informed the licensee of the deficiencies found and explained they would be noted on the 809D. EA advised that home care aides who do not have valid proof of negative tuberculosis test are not to be with clients. EA also advised that home care aides who have not been cleared on the home care aide registry are not to be with clients.

EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee.