Home Care Organization Evaluation Report

Home Care Services Bureau Enforcement Analyst (EA) Ryan Chan arrived at the business office of Josephine Home Care on 12/20/24 for a biennial inspection. Upon arrival, EA identified himself and was greeted by licensee Josephine Tortuya. The proper posting of business hours and license was observed. EA was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review EA discussed the findings of the inspection with the licensee and advised that HCAs who do not have proof of negative TB testing completed every 2 years are not to be with clients. EA informed the licensee of the deficiencies found and explained they would be noted on the 809D.

EA Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights.