Complaint Investigation Report
On 10/17/2024 at 12:35pm, LPA interview the Administrator (A1), regarding the above allegation.
A1 stated that he ensures that the facility is cleaned every day.
On 10/17/2024 between the time of 12:35pm – 12:45pm, LPA interview Staff # 1 (S1)– Staff 2 (S2) regarding the allegation. The administrator and the staff were interviewed, and unaware of the allegation.
On 10/17/2024 between the time 12:50pm – 1:00pm interviewed clients #1 - #2, due to the communication barriers, C1 and C2 are only able to nod head when asked interview questions. 2 of 2 client interviews, nodded that their rooms are cleaned by facility staff. LPA was unable to interview client 3 and client 4 due to communication barriers.
On 10/17/2024 at 1pm, LPA did a physical tour which consisted of inspecting the living room, dining room, client rooms #1-#4 and the facility appeared to be cleaned.
Unsubstantiated: Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.
Exit interview conducted with Patrick Figueroa (Administrator) and copy of the report .
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction