Complaint Investigation Report

Family Representative (W2) to (C1), had kind words of the staff and that care and supervision services provided at this home were acceptable. (W2) claimed to be uncertain if this accusation has some merit. (W2) communicated that (C1) has had a difficult time with changes in health condition, modification of medications, and modification of group home environment could account for (C1’s) way of expressing painful emotions.

As a result of the Department reviewing client # (C1’s) Face Sheet, Physicians Report (dated: 08/08/24), Physician’s Orders (dated: 11/01/24), Appraisal/Needs Service Plan LIC 625 (dated: 07/01/24) Quarterly Report (dated: 07/18/24), Incident Report LIC 624 (dated: 11/07/24) and Medication Administration Record (MAR) (dated: 11/01/24) revealed (C1) is on (14) prescribed medications. Eleven (11) out of fourteen (14) present mental condition side effects such as depression, confusion, anxiety, headache, and dizziness (ref. NIH.com). Based on the information gathered, there is no sufficient evidence to support the allegation mentioned in this complaint.

Based on the information collected, an inspection of the facility, observation and interviews conducted, and an analysis of records reviewed, the Department found no evidence to support the allegation mentioned in this complaint. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation, did or did not occur, therefore the allegation is Unsubstantiated.

An exit interview is conducted with Administrator Eboney Jones, and a copy of the report is provided.