Complaint Investigation Report

Allegation: Facility is not kept at a comfortable temperature.

To investigate this allegation, LPA conducted interviews with the Administrator and three (3) out of five (5) residents. LPA attempted to interview one (1) previous resident. The Administrator stated that the air conditioner does go on when needed, but the residents like to have the windows open, so even if it is on, the fresh air escapes. Additionally, the Administrator stated all residents have their own fan. Three (3) out of five (5) residents stated that they are happy with the temperature that the facility is kept. On today’s date, LPA observed the temperature to be set at 77 degrees Fahrenheit. Based on interviews and LPA observation, the allegation “Facility is not kept at a comfortable temperature” is unsubstantiated at this time.

No deficiencies issued. Report signed and delivered. Exit interview conducted.