Complaint Investigation Report

Interview with two (2) of (2) residents revealed they do not recall R1 having torn shoes but insist that staff are helpful and would provide them with shoes or clothing if they needed it. Review of personal property and clothing records for current residents shows documentation accounting for at least one pair of shoes. During the facility tour, LPA Smith observed both residents’ rooms/garage and confirmed that each resident had at least two (2) or more pairs of shoes in good condition available.

Based on information obtained through interviews, record review, and observation, this allegation is deemed Unsubstantiated at this time.

Exit interview conducted/copy of report provided.