Complaint Investigation Report

Staff whom assisted R1 with dining and food service corroborated claims that R1 mentioned being 'poisoned' as a result of food choices. Yet, R1 that they received appropriate care in this facility. Staff interviews supported claims that R1 has made mentioned of being poisoned, yet R1 does not provide details as to whom is poisoning them. Records review and interviews revealed that R1 had experienced an altered mental status and was recommended for an evaluation by a neurologist.

Based on the information obtained, there is insufficient evidence to support the claim that R1 was being poisoned. This allegation is deemed Unsubstantiated at this time.

Regarding the allegation: Facility is financially abusing the resident

It was alleged that R1 was being financially abused while in care. At the time of the complaint, no additional information was provided. Per the interview conducted with R1, R1 denied claims that they were being financially abused by any person residing at this facility. R1 claimed that they were conserved and that their conservator made monthly payments to the facility. Per the interview with R1, any concerns that R1 had regarding finances did not pertain to persons at this facility. An interview with R1’s conservator confirmed that they do not believe R1 is being financially abused by anyone at this facility. A review of monthly invoices confirmed that timely payments were made with no discrepancies. Staff interviews revealed that R1 had mentioned that they were being financially abused, but R1 had not provided any specifications and did not direct the claim to anyone at this facility.

Based on the information obtained, there is insufficient evidence to support the claim that R1 was being financially abused while in care. This allegation is deemed Unsubstantiated at this time.

No deficiencies cited at this time. Exit interview conducted. A copy of the report was issued.