Complaint Investigation Report

198602949-4-29-2025-31-AS-NMAN-DP9SFV-20251211125055

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

WOODLAND HILLS S.ASC , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/22/2025 and conducted by Evaluator Tuesday Cabiness

COMPLAINT CONTROL NUMBER: 31-AS-20250422160442

Staff does not provide client's with a comfortable temperature

Licensing Program Analyst (LPA) Tuesday Cabiness conducted a complaint visit to investigate the above-mentioned allegation. LPA met with staff and the Administrator, and explained the purpose of the visit.

Between 9:00 a.m. and 12:30 p.m., LPA conducted staff and client interviews, reviewed client records, and completed a physical plant inspection, including the client’s bedroom. During the inspection, the facility and client bedroom temperatures were measured at 70.3 degrees Fahrenheit. Interviewees confirmed that the facility temperature was comfortable and cool.Based on interviews and observations, the allegation is Unsubstantiated at this time.