Complaint Investigation Report

record during move in and on move out. Interview with one (1) out of two (2) resident reveal was not coerced by Licensee to sign admission agreement.

Based on interviews and documents obtained during this and previous licensing visits there is insufficient pertinent information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time

Licensee is not honoring the terms and condition of admission agreement.

It was alleged that the licensee is not honoring the terms and condition of the admissions agreement. Interview with administrator revealed no admissions agreement was signed by R1 as R1 refused to sign the admissions agreement. The administrator revealed even though R1 refused to sign admissions agreement she still provided private room/board, and meals for R1 due to R1 being an emergency placement. Interview with one (1) out of two (2) residents reveal that licensee is honoring terms and condition of admission agreement and staff always provide assistance when requested.

Based on interviews during this and previous licensing visits there is insufficient pertinent information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit interview conducted/Copy of report given.