Complaint Investigation Report

LPA's record review of the admission agreement at 1:30 PM revealed that R1 signed the Admission Agreement with the facility for a shared room. LPAs' interview with R1 at 12:50 PM, revealed that R1 was happy with current room and just did not want to move anymore. LPAs interview with staff today between 1:00 PM to 2:00 PM revealed that R1 was the one who requested to move out due to problem with room mates and vice versa. Interview with the the Regional director confirmed that the facility always notify the resident when they are moved to another room but denied voluntarily moving any resident to be moved to another room except upon the resident's request.

Based on the information gathered during this investigation, this allegation is unsubstantiated.

Exit interview conducted. Copy of this report issued.