Complaint Investigation Report

Regarding the allegation that Staff handled resident in a rough manner, it was alleged that a staff member pushed Resident #3 (R3) in wheelchair, LPA's interview with R3 revealed that there was no incident of any staff rough handled nor mistreated R3 at the facility. LPA's interview with Staff #1 (S1) also revealed that S1 did not push any resident nor roughly handled any resident as S1 does not directly deal with nor assist any resident, S1 just clean their room.

Based on the information gathered during this and prior visits, the allegations are deemed unsubstantiated at this time.

Exit interview conducted. Copy of this report issued.