Complaint Investigation Report

198603136-3-3-2023-28-AS-MVAO-CQMUX6-20230406155749

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/27/2023 and conducted by Evaluator Tuesday Cabiness

COMPLAINT CONTROL NUMBER: 28-AS-20230227090159

Licensing Program Analyst (LPA) Tuesday Cabiness met with Executive Director (ED) Nirjara Acharya and informed her the reason of the visit.

From 1pm to 230pm LPA interviewed the ED and conducted a physical inspection of random resident's and employee bathrooms, on the first and second floor. Hot water ranged from temperatures of 105.8, 107.6, 110.6, and 111.2, which is in compliance with Licensing regulations. Although, the ED confirmed the hot water was out, a repair company, came the same day, and attempted to fix the boiler. The boiler needed a part, which was ordered and the boiler was fixed a day later. The ED, submitted an incident report, and all residents were notified that the hot water was not operable, but would be fixed. Therefore, based on physical plant inspection, and documentation received, the allegation is Unsubstantiated at this time.