Complaint Investigation Report

Regarding the allegation that Staff are not providing former resident with all medical records/ incident reports. LPA interviewed Administrator and Staff #1. Administrator and Staff #1 stated that facility has not refused to provide medical records and incident reports to former resident. Staff #1 stated that she has spoken to former resident and is going to arrange for former resident to obtain copies of the records/ reports that are being requested.

Regarding the allegation that Staff did not safeguard resident's personal belongings, the investigation consisted of interviews with Administrator, Staff #1 and Resident #1 - Resident #6. Administrator stated that he was not aware of any incident regarding former residents personal belongings not being safeguarded. Staff #1 stated that former resident asked a staff person to purchase items for her. Staff #1 stated that a staff person purchased items and returned the change to Former resident. Staff #1 denied that former residents belongings were not safeguarded. Residents interviewed were unable to corroborate the allegation. They stated that their personal belongings are safeguarded at the facility.

Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No Deficiencies cited under California Code of Regulations Title 22. An exit Interview conducted and copy of report was provided to Administrator.