Complaint Investigation Report

Allegation: Staff does not assist resident in a timely manner.

It was alleged that facility staff do not assist R1 with R1’s dressing and toileting in a timely manner. Interview with the Executive Director denied the allegation. Interview with 4 residents denied the allegation. LPA had tested the emergency call in R1’s room and other residents room, and the staff were answering within a minute. Based on information obtained, the allegation is deemed Unsubstantiated at this time.

Exit interview conducted, copy of this report signed and delivered.