Complaint Investigation Report

194700432-7-17-2026-47-HC-SDUU-DW9TWT-20260723150601

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/26/2026 and conducted by Evaluator Ryan Chan

COMPLAINT CONTROL NUMBER: 47-HC-20260526130623

FILIPINO AMERICAN PERSONAL HEALTH CARE SERVICES

Home Care Organization is employing Home Care Aides as 1099

On 7/17/26, Home Care Services Branch Enforcement Analyst (EA), Ryan Chan conducted a follow up investigation visit regarding the above complaint allegation. Upon arrival, EA met with licensee Marilou Frost.

During the course of the investigation, EA interviewed licensee and reviewed financial documents and contractual agreements. Records reviewed indicate the licensee has a separate referral agency under an LLC where the caregivers are independent contractors.

The Department has investigated the complaint with the allegation listed above. Based on interviews conducted and documents reviewed, the preponderance of evidence standard has not been met, therefore the above allegation is found to be UNSUBSTANTIATED.

EA concluded the visit with an exit interview and provided a copy of this report along with appeal rights to the licensee.