Complaint Investigation Report

194700432-9-11-2024-47-HC-SDUU-D9HQ4P-20240927115040

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/20/2024 and conducted by Evaluator Ryan Chan

COMPLAINT CONTROL NUMBER: 47-HC-20240820145939

FILIPINO AMERICAN PERSONAL HEALTH CARE SERVICES

Home Care Organization is utilizing 1099 independent contractor

Home Care Services Branch Enforcement Analyst (EA) Ryan Chan conducted a complaint investigation regarding the above allegation. Upon arrival analyst met with home care organization (HCO) owner Marilou Frost.

During today's inspection, analyst interviewed the owner who stated she continued employing HCAs as 1099 employees after she was previously cited for employing HCAs as1099 because some of her employees did not want to convert to W2. The plan of correction for the previous complaint has still not been corrected.

Based on Analyst’s observations and interviews, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Section 1796.42 (b) is being cited on the attached LIC 9099D.

EA concluded the visit with an exit interview and provided a copy of this report along with appeal rights to Marilou Frost.