Complaint Investigation Report

194700432-6-13-2024-47-HC-SDUU-D6DUSU-20240619155053

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/09/2022 and conducted by Evaluator Ryan Chan

COMPLAINT CONTROL NUMBER: 47-HC-20221209152632

FILIPINO AMERICAN PERSONAL HEALTH CARE SERVICES

The Home Care Organization has 1099 Home Care Aides

On 6/13/24 Home Care Services Analyst (HCSA), Ryan Chan conducted an investigation visit regarding the above complaint allegation. Upon arrival, HCSA met with licensee Marilou Frost.

The complainant alleged the Home Care Organization (HCO) employed 1099 workers.

During today’s visit, HCSA interviewed licensee who admitted she did employ workers as1099 because she was not aware that her Home Care Aide (HCA) employees needed to be W2.

Based on Analyst’s observations and interviews, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. Health and Safety Code, Division 2, Chapter 13, Section 1796.42 (b) is being cited on the attached LIC 9099D.

Analyst Chan concluded the visit with an exit interview and provided a copy of this report along with appeal rights.