Complaint Investigation Report

Pest control records indicated the facility was on a monthly treatment last year and started doing every other week treatments for cockroaches for the past 2 months. Invoice records indicated the resident rooms are not being treated for cockroaches and only common areas are being treated. During the facility walk-through, LPA's saw a live cockroach in pantry #2 and seen several dead roaches in residents rooms and kitchen.

Based on interviews conducted, observation and records review, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 and Chapter 8), are being cited on the attached LIC 9099D. This is a repeated citation from 3/29/2021. Civil Penalties assessed.

An exit Interview was conducted with the Assistant Administrator and a hardcopy was provided. Appeal Rights was also provided.