Complaint Investigation Report

The investigation reveals the following: Regarding “Facility failed to maintain client's personal information confidential.” it is alleged that the facility allowed a nurse practitioner to expose client’s confidential information to other clients. Administrator Stanley Kaniel denied the allegation, stating a doctor came to the facility and visited their patients in front of other clients, but the facility staff was not around during the incident. 5/5 clients denied the allegation stating the facility never gave out their confidential information to anyone.

Based on LPA's interviews, investigation revealed: Although the allegation may have happened or is valid,

there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the

Exit interview conducted with Stanley Kaniel and a copy of this record provided.