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Complaint Investigation Report

De Leon Home - Bellflower, Bellflower06/04/2025Licence 198600583

Census4
Date signed06/05/2025 04:15:46 PM
Name of licensing program analystTena Herrera
Name of licensing program managerDavid Sicairos
The inspector’s account

The investigation revealed the following:

Allegation: Facility allowed an uncleared staff to provide care and supervision to residents.

It is alleged that facility has allowed S1 to provide care and supervision to clients without obtaining the required fingerprint clearance. During interview with S1, it was confirmed that S3 worked for facility in 2024 and was not fingerprint cleared and that S3 has not worked at facility since November 2024. S1 stated that S3 did get fingerprinted, and the process was started but never completed. S1 stated that they are aware that they should have verified clearance prior to allowing S3 to work providing care and supervision. LPA attempted to review S5’s file, however, file was not at facility (this will be cited in a separated case management visit/report). LPA checked Guardian (a tool used to verify fingerprint clearance) and the notation of incomplete application was observed, application started on 5/7/24 and closed because incomplete on 8/5/24, therefore, fingerprint clearance was never approved. (Substantiated- An immediate civil penalty of $500 is hereby assessed with citation)

Allegation: Facility did not ensure that staff completed CPR training.

It is alleged that S1 along with other staff at facility have not conducted the required First-Aid or CPR training. LPA reviewed 7 staff files and 3 out of the 7 staff files were missing their CPR/First-Aid Certificates. During interview with S1 it was explained that S4 does not have a valid CPR/First-Aid certificate and is currently employed with facility providing care and supervision to clients. (Substantiated)

Based on LPAs observations, interviews and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D's. Civil penalties were assessed. An exit Interview was conducted and copy of the report, LIC421, and Appeal Rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction