Complaint Investigation Report
The investigation revealed the following:
Allegation: Staff are physically harming resident in care.
It is alleged that facility staff have injured C1 by pushing C1 off a building. LPA interviewed 4 staff and 4 out of 4 staff denied the above allegation and stated that they have never hurt any of the clients and C1 has history of fabrication with allegations of staff harming C1 and C1's significant other (when C1 does not have a significant other). LPA interviewed 2 clients and both clients denied the above allegation. C1 was not available for interview. C3 cannot communicate verbally, therefore, no interview was completed. LPA interviewed 3 witnesses and both denied the above allegation and stated that C1 has a history of making false allegations and stated that C1 was hospitalized on 5/3/25 where accusations of facility staff pushing C1 off a building were made and confirmed that C1 did not have any injuries or bruising that would corroborate with the allegation. LPA W3 that C1 did not have any injuries, fractures or bruising while at hospital on 5/3/25 that would corroborate with the allegation. LPA reviewed C1's Individual Service Plan and Quarterly Progress Notes and there were notes of false allegations within file. LPA reviewed Hospital Discharge paperwork dated 5/3/25 and it was noted that C1 did not have any injuries post alleged fall. LPA observed interactions with clients and staff during both visits and clients appeared to be in good spirits, friendly with staff and did not appear to be withdrawn or afraid of staff.
Based on statements and interviews conducted with staff/clients/witnesses, review of client files and LPAs observations, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .
Exit interview held, and a copy of this report will be emailed to Mellanie Aikman.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction