Complaint Investigation Report

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

In regards to the allegation Resident allowed to leave the facility unassisted based on interviews conducted and information gathered clients who knew Client 1 stated that he would go to stores in the community daily for soda, donuts and cigarettes and often would panhandle in the community.

Client 1 was able to leave the facility unassisted as noted on Physician's Report dated 02/05/2014.

Staff interviewed stated that Client 1 would leave to panhandle in the community and go to the area stores.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

In regards to the allegation Staff does not provide adequate supervision to resident in care, based on interviews conducted and information gathered client's interviewed stated that staff do provide good care and supervision and that staff have acted promptly when client's have had seizures, falls and preventing confrontations.

Stated that staff had provided Client 1 with new shoes when his were ripped and staff take good care of him.

Client's stated that staff help with all meals and medication.

Staff interviewed stated that they had helped promptly to assist Client 1 with falls and promptly got medical help.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Client 1 no longer resides at the facility as of 9/13/2021.

Exit interview conducted and report to be e-mailed.