Complaint Investigation Report

Allegations: Staff do not ensure clients are spoken to in an appropriate manner and Staff displays inappropriate behavior while in the presence of clients. It was alleged that C1 was verbally abused by the S1, S1 use inappropriate language toward C1 and S1 not dress appropriately at the facility and wears revealing clothing that accentuates S1 body parts and S1 shakes their body parts when walks by C1.

Interviewed Administrator and staff denied the allegations. They stated that have not heard any staff speaking inappropriately toward clients and staff never wear anything inappropriately while at work. Staff always talk to clients with respect and dignity. They never use F* or B* words or anything inappropriate towards the clients. They stated that clients often used inappropriate language towards staff. Interviewed S1 stated, he/she dress appropriately at the facility. He/ she never wears revealing clothing that accentuates his/her body parts and never shakes their party parts when walks by C1 or other clients. Interviewed QA stated that C1 has a history of fabricating stories and C1 is currently receiving behavioral services where the behaviors of false statements and inappropriate behavior are being tracked. Per Administrator and staff interviews, C1’s behavior of fabricating stories is being monitored, recorded, and reported to C1’s behaviorist. During interview with C1, C1 did not indicate that S1 or other staff used inappropriate language against him/her and didn't indicate that any staff wears inappropriate clothing and showing their body parts. C1 stated he/she often use inappropriate language when he/she upset. Per C1's Regional Center IPP report and per IBSP report, it stated that C1 has a history of fabricating stories, use profane language, often make inappropriate comments about or towards staff when staff provide redirection regarding C1's inappropriate verbal sexual communication toward female staff. Interviews conducted and documentation reviewed revealed that C1 has a history of fabricating stories / statements. C1 provides inaccurate information regarding actions or behaviors of clients and staff as well as daily events. False allegations are defended as C1 habitually lying about incidents that have taken place or making accusations about clients / staff. Interviews and documentation reviewed do not corroborate this allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are Unsubstantiated.

An exit interview was conducted with Administrator and copy of this report was provided.