Senior Care Records.

Complaint Investigation Report

Silverado Senior Living-sierra Vista, Azusa02/02/2022Licence 198603267

Census61
Date signed02/02/2022 01:46:08 PM
Name of licensing program analystElizabeth Irra
Name of licensing program managerChristine Yee
The inspector’s account

During this investigation, LPA interviewed S-1 through S-3 and R-1's Conservator. Interviews revealed that R-1 was hospitalized on 01/24/22 (initiated by R-1). Once R-1 was ready to be discharged, S-2 initially informed the hospital that R-1 was unable to return due to R-1's behavior and risk for hurting others at this facility. S-2 then reconsidered R-1's re-admission to this facility (upon consultation with other facility personnel and R-1's Conservator) for R-1 to return to this facility with one-to-one support in place. Interviews revealed that the need for one-to-one support for R-1 was reasonable due to on-going behaviors. R-1 remained at the hospital and did not return to this facility. Per R-1's Conservator, this facility did not evict R-1 and R-1 was voluntarily moved out due to the monthly costs of this facility and the cost of one-to-one support if put in place (as agreed upon). Interviews revealed that R-1's Conservator came to this facility on 01/30/22 and sent movers on 01/31/22 to remove R-1's belongings. Interviews also revealed that the 30 day move-out notice was waived. Interviews do not corroborate this allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted, a copy of this report and Appeal Rights were provided to S-2

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction