Complaint Investigation Report

R1's Primary Physician and Responsible Party were notified. R1 continued to be monitored for right shoulder pain for the next few days. On 09/22/21, facility ordered x-ray of right shoulder area which results indicated "mildly displaced medial right clavicle fracture". On 09/23/21, R1's Responsible Party took R1 to Urgent Care for follow up were more x-rays were completed and x-rays came back negative for clavicle fracture. Staff indicated R1 disclosed that she had suffered the right shoulder bruising as a result of swimming exercises. Interview with R1 indicated that she is happy at the facility and has no issues or concerns with staff. R1 indicated she could not recall how she suffered the bruising to her right shoulder area. Staff members interviewed denied causing the bruising. Therefore there was insufficient evidence to corroborate with the allegation.

Based on statements and interviews conducted with staff, residents, review of resident files and facility file records, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.